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AllCustomer Support
Customer Support
Jul 30, 2026Real-Time Infrastructure for Support Ticket Queues
Learn how PubNub powers ticketing systems with live ticket queues, Presence, and event hooks under 100ms.
Oliver Carson
Customer Support
Jul 27, 2026Customer Service Platforms Need Real-time Engagement
Person-centric CX fails when agents and AI lack a shared live timeline. Learn how to power customer engagement platforms with real-time engagement.