AI Moderation for Chat
Stop harmful chat content before anyone sees it.
Built-in AI moderation runs on the same infrastructure your app is built on — so toxic, abusive, or spam messages are never seen, and chat continues without anyone noticing.
Moderation that just works.
As your platform grows, human moderators can't filter everything. External chat moderation adds lag, and privacy review and word lists miss nuance.
You need NLP + AI on the same path as chat, with humans still in the loop for edge cases.
Handle messages before sending
Messages are evaluated in real time for toxicity, harassment, and more before they are published, so harmful content never reaches the room.
No third party integration necessary
Moderation runs on PubNub’s real-time infrastructure— keep chat live without integrating complicated APIs that add lag and privacy review.
Moderate regardless of scale
AI handles volume at peak. NLP & human-made lists keep humans on nuanced decisions when things begin to get out of control.
Real-Time Chat Moderation, Step-by-Step
Evaluate messages before they are then blocked, masked, flagged, or passed — before anyone sees it.
The ultimate guide to chat moderation
Download our ultimate guide and read about real-world scenarios, success stories, your action plan, and more…
Frequently Asked Questions
PubNub Chat Moderation runs natively within your existing PubNub-powered app—no extra infrastructure or third-party APIs required. You can activate moderation directly in the PubNub UI, and if you need custom rules, simply extend the logic using PubNub Functions. This means you get seamless integration, whether you’re building in JavaScript, Unity, Python, or any other supported language.
The moderation engine is designed for real-time performance, processing messages inline with sub-500ms end-to-end latency. Your users won’t notice any lag—messages are filtered and delivered instantly, so conversations stay fast and natural.
No. All moderation happens inside your dedicated PubNub Virtual Private Cloud (VPC) by default. Your chat data never leaves the PubNub environment, so you maintain full control and privacy—no external data sharing or exposure to third-party services.
Absolutely. You can start with built-in moderation presets for common scenarios, then fine-tune or extend them using PubNub Functions. This lets you create custom filters, triggers, and workflows tailored to your community’s needs—all without managing extra servers.
No servers required. PubNub Chat Moderation is fully managed and serverless, so you don’t have to worry about hosting, scaling, or maintenance. Just enable the feature and focus on your users.
Getting started is simple: log in to your PubNub account and enable Chat Moderation in the BizOps Workspace. There’s a generous free tier for developers, so you can test moderation in your app right away—no credit card or long setup process needed.
Protect Your Users Today
Let PubNub stop harm before anyone sees it. Keep conversations live and leave humans for the edge cases.
Enable safety in minutes — not a standalone moderation project.
